Are funeral service practitioners allowed to discuss pricing over the phone?

Funeral service practitioners are indeed allowed to discuss pricing over the phone, but they must adhere to certain regulations, which is why the choice indicating that they must provide a General Price List (GPL) in person upon request is accurate. Under federal regulations, particularly the Funeral Rule enforced by the Federal Trade Commission, practitioners are required to provide a GPL to consumers when they inquire about prices. While pricing information can be discussed verbally over the phone, a physical GPL must be made available to the consumer when they request it, ensuring transparency and compliance with legal requirements. This is designed to inform consumers about the services offered and their associated costs, enabling them to make educated decisions. This requirement helps to ensure that families receive consistent and comprehensive information about funeral costs, thus maintaining ethical practices within the industry.